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Massachusetts Bay Transportation Authority is a Department of Transportation located in Boston .See more
Reviews
Tripadvisor
3.0/5 · 58 reviews
5-star
15%
4-star
0%
3-star
8%
2-star
0%
1-star
77%
Recent reviews
Transportation
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Jul 19, 2024
The service has went way downhill from May last year, now we are getting conductors who are not only provide poor customer service, but some getting aggressive and talking down with passengers. Now K… Full review by alanfung15
May 1, 2024
The idiot ticket collector on the 4:05 pm train from South Station to Holbrook from the Track 6 who can't read nor knows what a commuter ticket looks like made me pay for my ride twice! I paid $8 and… Full review by Dawn C
Mar 16, 2024
Lack of employees, and Not the best costumer service. MBTA should get a new company to run the commuter rail not Keolis anymore. Full review by Anderson C
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