As our digital focus month begins, Ash Rishi shares his belief that CRM is not a solution, but in fact a strategy in pharma marketing. He also shares his top five reasons as to why a dedicated CRM ...

and the best sales CRM showcased their various strengths without digital technologies being invented. That’s right, the ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

Commissions do not affect our editors' opinions or evaluations. Marketing customer relationship management (CRM) platforms help businesses manage their pipelines, capture a complete view of their ...

In today’s digital world, delivering a robust customer experience has become integral to any business, with ...

Digital technologies are moving CRM into the realm of Customer Experience Management (CXM) even in the B2B space let alone the B2C businesses. Large companies are spending millions of dollars on their ...

The CRM Director will be responsible for overseeing the design, implementation, and maintenance of the Salesforce CRM system in the organization. They will work closely with the development, marketing ...

CRM Evolution is also co-located with three additional inspiring and thought provoking conferences: Smart Customer Service, SpeechTEK, and the Digital Experience Conference. Each of these events ...

This expansion will bring new opportunities for local talent and boost the digital economy ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...