The Net Promoter Score (NPS) is the most widely used measure of customer loyalty. More than two-thirds of Fortune 1000 firms report using it (Kaplan, 2016). At its core is a single loyalty question: ...

Customer experience (CX) is a critical function for any SaaS business. But all too often, CX teams are left to fend for ...

Local governments do their citizens a favor when they present data on public-facing dashboards. One example of such a dashboard is a crime heat map, which presents statistics on crimes against people ...

National Pension System (NPS) is a defined contribution pension system. NPS schemes have two options. Tier 1 and Tier 2. Tier 1 has a longer lock in period (15 years for even partial withdrawal ...

For example, NPs in Alaska have prescriptive ... according to the Health Resources and Services Administration (HRSA) Nursing Workforce Dashboard, which, at the time of publication, uses 2018 data.

Only employees who are currently subscribers of the New Pension Scheme (NPS), including retirees, will be allowed to opt for the UPS. The question is: should you switch from the NPS to the UPS?

Through the Land and Water Conservation Fund's Outdoor Recreation Legacy Partnership Program (ORLP), the National Park ...

Norfolk Public Schools has scheduled two public input sessions over the possible redrawing of elementary school boundaries.

So you’re done with cable TV, but still want to watch as much NFL football as you can. The good news is there are lots of ...

(KVOA) — As of today, The National Park Service (NPS) has awarded $10 million ... The church is one example of Mexican baroque architecture in the United States and was one of the first buildin ...

Parks Associates today announced its topics for the 19th annual CONNECTIONS™ Summit at CES®, hosted on January 7, in Las Vegas and the 299th annual CONNECTIONS™ Conference, hosted May 13-15 at the ...