We often form the strongest connections with people who truly "get us." These people are usually the first to get excited over your good news and the first to listen when you're feeling down. But have ...

Empathy maps and customer journey maps – Your team should have at least one of these as a reference point to appreciate the users’ perspectives. Personas to establish accurate portraits/profiles of ...

To reach their conclusions, the team measured physical and verbal aggression as well as cognitive and affective empathy. The study found that adolescents scoring higher on physical aggression ...

Google keeps refining Google Maps, but the changes that it rolls out aren't always as prominent as users expect. The company is also working on more subtle refinements whose role is to improve the ...

Google Maps is one of those apps that you definitely should have on your mobile device, not just for navigation but for other purposes as well. It has amassed a massive user base over the years ...

I might not be old enough to remember my parents pulling out a paper map in the car when we got lost, but I’m old enough to remember when Apple Maps was the punchline of the navigational world.

She also contemplates how to fundamentally overturn these injustices. Her answer? Through empathy and relentless struggle. On the other, she demonstrates her deep humility and unwavering ...

Mobile applications like Google Maps and Waze and the rapid growth of phone mirroring systems like Android Auto and CarPlay have turned traditional GPS navigators into redundant products.

This article was originally published in The Conversation. Our new research shows that parents who express empathy toward their teenagers may give teens a head start in developing the skill ...